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Secure Operations

18 controls in 6 topics, each seen through the policy, process and technical lenses.

Policy

RCF-0409Availability managementno mappings yetAvailability targets are formally defined for all critical services based on business requirementsRCF-0412Capacity & performance mgmtno mappings yetThe company formally plans for the capacity needed to meet current and future service demandRCF-0400Change managementno mappings yetAll changes to production systems are formally required to be reviewed and approved before implementationRCF-0415Problem managementno mappings yetRecurring incidents and underlying root causes are formally investigated and tracked to prevent recurrenceRCF-0403Release managementno mappings yetThe company formally governs how software and configuration updates are released into productionRCF-0406SRE/Resilience practicesno mappings yetThe company formally applies site reliability engineering practices to maintain and improve service resilience

Process

RCF-0410Availability managementno mappings yetService availability is consistently monitored and availability incidents are tracked and reportedRCF-0413Capacity & performance mgmtno mappings yetCapacity and performance are consistently monitored and resource constraints are addressed before they cause outagesRCF-0401Change managementno mappings yetChanges are consistently submitted, reviewed and approved through the change management processRCF-0416Problem managementno mappings yetKnown problems are consistently tracked, prioritised and resolved to reduce the frequency of related incidentsRCF-0404Release managementno mappings yetReleases are consistently tested, approved and deployed through a controlled release processRCF-0407SRE/Resilience practicesno mappings yetReliability targets and error budgets are consistently tracked and drive decisions about feature work versus stability

Technical

RCF-0411Availability managementno mappings yetTechnical monitoring tools track uptime against availability targets and alert when services degrade or failRCF-0414Capacity & performance mgmtno mappings yetTechnical tools monitor resource utilisation, forecast capacity needs and trigger scaling when thresholds are reachedRCF-0402Change managementno mappings yetTechnical tools enforce the change management workflow and block unauthorised changes to production environmentsRCF-0417Problem managementno mappings yetTechnical tools identify patterns across incident records and support structured root cause analysisRCF-0405Release managementno mappings yetTechnical tools automate controlled deployments and provide rollback capability if releases cause issuesRCF-0408SRE/Resilience practicesno mappings yetTechnical tools monitor service level indicators and automatically trigger resilience actions when thresholds are breached
Ask Sekura: “What evidence proves Secure Operations?”
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